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1NOTE: ksymoops is useless on 2.6. Please use the Oops in its original format 2(from dmesg, etc). Ignore any references in this or other docs to "decoding 3the Oops" or "running it through ksymoops". If you post an Oops fron 2.6 that 4has been run through ksymoops, people will just tell you to repost it. 5 6Quick Summary 7------------- 8 9Find the Oops and send it to the maintainer of the kernel area that seems to be 10involved with the problem. Don't worry too much about getting the wrong person. 11If you are unsure send it to the person responsible for the code relevant to 12what you were doing. If it occurs repeatably try and describe how to recreate 13it. That's worth even more than the oops. 14 15If you are totally stumped as to whom to send the report, send it to 16linux-kernel@vger.kernel.org. Thanks for your help in making Linux as 17stable as humanly possible. 18 19Where is the Oops? 20---------------------- 21 22Normally the Oops text is read from the kernel buffers by klogd and 23handed to syslogd which writes it to a syslog file, typically 24/var/log/messages (depends on /etc/syslog.conf). Sometimes klogd dies, 25in which case you can run dmesg > file to read the data from the kernel 26buffers and save it. Or you can cat /proc/kmsg > file, however you 27have to break in to stop the transfer, kmsg is a "never ending file". 28If the machine has crashed so badly that you cannot enter commands or 29the disk is not available then you have three options :- 30 31(1) Hand copy the text from the screen and type it in after the machine 32 has restarted. Messy but it is the only option if you have not 33 planned for a crash. 34 35(2) Boot with a serial console (see Documentation/serial-console.txt), 36 run a null modem to a second machine and capture the output there 37 using your favourite communication program. Minicom works well. 38 39(3) Patch the kernel with one of the crash dump patches. These save 40 data to a floppy disk or video rom or a swap partition. None of 41 these are standard kernel patches so you have to find and apply 42 them yourself. Search kernel archives for kmsgdump, lkcd and 43 oops+smram. 44 45 46Full Information 47---------------- 48 49NOTE: the message from Linus below applies to 2.4 kernel. I have preserved it 50for historical reasons, and because some of the information in it still 51applies. Especially, please ignore any references to ksymoops. 52 53From: Linus Torvalds <torvalds@osdl.org> 54 55How to track down an Oops.. [originally a mail to linux-kernel] 56 57The main trick is having 5 years of experience with those pesky oops 58messages ;-) 59 60Actually, there are things you can do that make this easier. I have two 61separate approaches: 62 63 gdb /usr/src/linux/vmlinux 64 gdb> disassemble <offending_function> 65 66That's the easy way to find the problem, at least if the bug-report is 67well made (like this one was - run through ksymoops to get the 68information of which function and the offset in the function that it 69happened in). 70 71Oh, it helps if the report happens on a kernel that is compiled with the 72same compiler and similar setups. 73 74The other thing to do is disassemble the "Code:" part of the bug report: 75ksymoops will do this too with the correct tools, but if you don't have 76the tools you can just do a silly program: 77 78 char str[] = "\xXX\xXX\xXX..."; 79 main(){} 80 81and compile it with gcc -g and then do "disassemble str" (where the "XX" 82stuff are the values reported by the Oops - you can just cut-and-paste 83and do a replace of spaces to "\x" - that's what I do, as I'm too lazy 84to write a program to automate this all). 85 86Finally, if you want to see where the code comes from, you can do 87 88 cd /usr/src/linux 89 make fs/buffer.s # or whatever file the bug happened in 90 91and then you get a better idea of what happens than with the gdb 92disassembly. 93 94Now, the trick is just then to combine all the data you have: the C 95sources (and general knowledge of what it _should_ do), the assembly 96listing and the code disassembly (and additionally the register dump you 97also get from the "oops" message - that can be useful to see _what_ the 98corrupted pointers were, and when you have the assembler listing you can 99also match the other registers to whatever C expressions they were used 100for). 101 102Essentially, you just look at what doesn't match (in this case it was the 103"Code" disassembly that didn't match with what the compiler generated). 104Then you need to find out _why_ they don't match. Often it's simple - you 105see that the code uses a NULL pointer and then you look at the code and 106wonder how the NULL pointer got there, and if it's a valid thing to do 107you just check against it.. 108 109Now, if somebody gets the idea that this is time-consuming and requires 110some small amount of concentration, you're right. Which is why I will 111mostly just ignore any panic reports that don't have the symbol table 112info etc looked up: it simply gets too hard to look it up (I have some 113programs to search for specific patterns in the kernel code segment, and 114sometimes I have been able to look up those kinds of panics too, but 115that really requires pretty good knowledge of the kernel just to be able 116to pick out the right sequences etc..) 117 118_Sometimes_ it happens that I just see the disassembled code sequence 119from the panic, and I know immediately where it's coming from. That's when 120I get worried that I've been doing this for too long ;-) 121 122 Linus 123 124 125--------------------------------------------------------------------------- 126Notes on Oops tracing with klogd: 127 128In order to help Linus and the other kernel developers there has been 129substantial support incorporated into klogd for processing protection 130faults. In order to have full support for address resolution at least 131version 1.3-pl3 of the sysklogd package should be used. 132 133When a protection fault occurs the klogd daemon automatically 134translates important addresses in the kernel log messages to their 135symbolic equivalents. This translated kernel message is then 136forwarded through whatever reporting mechanism klogd is using. The 137protection fault message can be simply cut out of the message files 138and forwarded to the kernel developers. 139 140Two types of address resolution are performed by klogd. The first is 141static translation and the second is dynamic translation. Static 142translation uses the System.map file in much the same manner that 143ksymoops does. In order to do static translation the klogd daemon 144must be able to find a system map file at daemon initialization time. 145See the klogd man page for information on how klogd searches for map 146files. 147 148Dynamic address translation is important when kernel loadable modules 149are being used. Since memory for kernel modules is allocated from the 150kernel's dynamic memory pools there are no fixed locations for either 151the start of the module or for functions and symbols in the module. 152 153The kernel supports system calls which allow a program to determine 154which modules are loaded and their location in memory. Using these 155system calls the klogd daemon builds a symbol table which can be used 156to debug a protection fault which occurs in a loadable kernel module. 157 158At the very minimum klogd will provide the name of the module which 159generated the protection fault. There may be additional symbolic 160information available if the developer of the loadable module chose to 161export symbol information from the module. 162 163Since the kernel module environment can be dynamic there must be a 164mechanism for notifying the klogd daemon when a change in module 165environment occurs. There are command line options available which 166allow klogd to signal the currently executing daemon that symbol 167information should be refreshed. See the klogd manual page for more 168information. 169 170A patch is included with the sysklogd distribution which modifies the 171modules-2.0.0 package to automatically signal klogd whenever a module 172is loaded or unloaded. Applying this patch provides essentially 173seamless support for debugging protection faults which occur with 174kernel loadable modules. 175 176The following is an example of a protection fault in a loadable module 177processed by klogd: 178--------------------------------------------------------------------------- 179Aug 29 09:51:01 blizard kernel: Unable to handle kernel paging request at virtual address f15e97cc 180Aug 29 09:51:01 blizard kernel: current->tss.cr3 = 0062d000, %cr3 = 0062d000 181Aug 29 09:51:01 blizard kernel: *pde = 00000000 182Aug 29 09:51:01 blizard kernel: Oops: 0002 183Aug 29 09:51:01 blizard kernel: CPU: 0 184Aug 29 09:51:01 blizard kernel: EIP: 0010:[oops:_oops+16/3868] 185Aug 29 09:51:01 blizard kernel: EFLAGS: 00010212 186Aug 29 09:51:01 blizard kernel: eax: 315e97cc ebx: 003a6f80 ecx: 001be77b edx: 00237c0c 187Aug 29 09:51:01 blizard kernel: esi: 00000000 edi: bffffdb3 ebp: 00589f90 esp: 00589f8c 188Aug 29 09:51:01 blizard kernel: ds: 0018 es: 0018 fs: 002b gs: 002b ss: 0018 189Aug 29 09:51:01 blizard kernel: Process oops_test (pid: 3374, process nr: 21, stackpage=00589000) 190Aug 29 09:51:01 blizard kernel: Stack: 315e97cc 00589f98 0100b0b4 bffffed4 0012e38e 00240c64 003a6f80 00000001 191Aug 29 09:51:01 blizard kernel: 00000000 00237810 bfffff00 0010a7fa 00000003 00000001 00000000 bfffff00 192Aug 29 09:51:01 blizard kernel: bffffdb3 bffffed4 ffffffda 0000002b 0007002b 0000002b 0000002b 00000036 193Aug 29 09:51:01 blizard kernel: Call Trace: [oops:_oops_ioctl+48/80] [_sys_ioctl+254/272] [_system_call+82/128] 194Aug 29 09:51:01 blizard kernel: Code: c7 00 05 00 00 00 eb 08 90 90 90 90 90 90 90 90 89 ec 5d c3 195--------------------------------------------------------------------------- 196 197Dr. G.W. Wettstein Oncology Research Div. Computing Facility 198Roger Maris Cancer Center INTERNET: greg@wind.rmcc.com 199820 4th St. N. 200Fargo, ND 58122 201Phone: 701-234-7556 202 203 204--------------------------------------------------------------------------- 205Tainted kernels: 206 207Some oops reports contain the string 'Tainted: ' after the program 208counter. This indicates that the kernel has been tainted by some 209mechanism. The string is followed by a series of position-sensitive 210characters, each representing a particular tainted value. 211 212 1: 'G' if all modules loaded have a GPL or compatible license, 'P' if 213 any proprietary module has been loaded. Modules without a 214 MODULE_LICENSE or with a MODULE_LICENSE that is not recognised by 215 insmod as GPL compatible are assumed to be proprietary. 216 217 2: 'F' if any module was force loaded by "insmod -f", ' ' if all 218 modules were loaded normally. 219 220 3: 'S' if the oops occurred on an SMP kernel running on hardware that 221 hasn't been certified as safe to run multiprocessor. 222 Currently this occurs only on various Athlons that are not 223 SMP capable. 224 225 4: 'R' if a module was force unloaded by "rmmod -f", ' ' if all 226 modules were unloaded normally. 227 228 5: 'M' if any processor has reported a Machine Check Exception, 229 ' ' if no Machine Check Exceptions have occurred. 230 231 6: 'B' if a page-release function has found a bad page reference or 232 some unexpected page flags. 233 234The primary reason for the 'Tainted: ' string is to tell kernel 235debuggers if this is a clean kernel or if anything unusual has 236occurred. Tainting is permanent: even if an offending module is 237unloaded, the tainted value remains to indicate that the kernel is not 238trustworthy.