mirror of https://git.lenooby09.tech/LeNooby09/social-app.git
lenooby09.tech
1import {useCallback} from 'react'
2import {msg} from '@lingui/macro'
3import {useLingui} from '@lingui/react'
4
5import {useSession} from '#/state/session'
6
7export const ZENDESK_SUPPORT_URL =
8 'https://blueskyweb.zendesk.com/hc/requests/new'
9
10export enum SupportCode {
11 AA_DID = 'AA_DID',
12}
13
14/**
15 * {@link https://support.zendesk.com/hc/en-us/articles/4408839114522-Creating-pre-filled-ticket-forms}
16 */
17export function useCreateSupportLink() {
18 const {_} = useLingui()
19 const {currentAccount} = useSession()
20
21 return useCallback(
22 ({code, email}: {code: SupportCode; email?: string}) => {
23 const url = new URL(ZENDESK_SUPPORT_URL)
24 if (currentAccount) {
25 url.search = new URLSearchParams({
26 tf_anonymous_requester_email: email || currentAccount.email || '', // email will be defined
27 tf_description:
28 `[Code: ${code}] — ` + _(msg`Please write your message below:`),
29 /**
30 * Custom field specific to {@link ZENDESK_SUPPORT_URL} form
31 */
32 tf_17205412673421: currentAccount.handle + ` (${currentAccount.did})`,
33 }).toString()
34 }
35 return url.toString()
36 },
37 [_, currentAccount],
38 )
39}