daniela.lol
forked from
jollywhoppers.com/witchsky.app
Bluesky app fork with some witchin' additions 💫
1import {useCallback} from 'react'
2import {msg} from '@lingui/macro'
3import {useLingui} from '@lingui/react'
4
5import {useSession} from '#/state/session'
6
7export const ZENDESK_SUPPORT_URL =
8 'https://blueskyweb.zendesk.com/hc/requests/new'
9
10export enum SupportCode {
11 AA_DID = 'AA_DID',
12 AA_BIRTHDATE = 'AA_BIRTHDATE',
13}
14
15/**
16 * {@link https://support.zendesk.com/hc/en-us/articles/4408839114522-Creating-pre-filled-ticket-forms}
17 */
18export function useCreateSupportLink() {
19 const {_} = useLingui()
20 const {currentAccount} = useSession()
21
22 return useCallback(
23 ({code, email}: {code: SupportCode; email?: string}) => {
24 const url = new URL(ZENDESK_SUPPORT_URL)
25 if (currentAccount) {
26 url.search = new URLSearchParams({
27 tf_anonymous_requester_email: email || currentAccount.email || '', // email will be defined
28 tf_description:
29 `[Code: ${code}] — ` + _(msg`Please write your message below:`),
30 /**
31 * Custom field specific to {@link ZENDESK_SUPPORT_URL} form
32 */
33 tf_17205412673421: currentAccount.handle + ` (${currentAccount.did})`,
34 }).toString()
35 }
36 return url.toString()
37 },
38 [_, currentAccount],
39 )
40}